Primary Responsibilities
- GENERAL
- Perform general administrative duties such as preparing emails, written correspondence, scheduling, etc.
- Receive and manage inbound phone calls or requests
- Capture detailed job lead and referral information
- JOB FILES
- Support with assembling job files and completing quality reviews
- Communicate with key stakeholders within the job production process
- Prepare basic estimates and billing invoices
- ACCOUNTING
- Perform basic accounting functions such as A/P, A/R, bookkeeping, payroll, and reporting
- MARKETING
- Monitor online reviews and provide excellent customer service
- Assist with marketing efforts including database quality control and business development research
- HR
- Assist in employment recruiting activities
- Manage HR documentation and employee files
- OTHER
- Track and manage files including internal documents and vendor insurance policies
- Perform ad-hoc projects and assist other departments, as needed
- 2+ year(s) of administrative or office-related experience
- Excellent organizational skills and strong attention to detail
- Problem solving and self-guided learning skills
- Knowledge of basic accounting and bookkeeping software
- Possess polite, confident, and excellent customer service skills - experience in service industry environment a plus
- Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to quickly learn new software, including Xactimate® and proprietary software
- Minimum of HSD/GED
- Able to successfully complete a background check subject to applicable law
- 40 hours/week, flexible to work overtime when required
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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